5 Star Fitness Privacy Policy

Cookies and IP addresses Collected by this Website

We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device’s IP address as part of the basic functioning of this website. We do this to allow the website to function properly and to collect anonymous information about how this website is used, through Google Analytics.

If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies. More information on how to do that can be found on the website All About Cookies (https://www.aboutcookies.org/how-to-control-cookies/) and on the Information Commissioner’s website (https://ico.org.uk/for-the-public/online/cookies/)

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Personal Data Collected at the Time of Booking a Session at 5 Star Fitness

A certain amount of personal data is collected by 5 Star Fitness at the time of booking. This is for the purposes of your health and safety at 5 Star Fitness and also used to tailor sessions to suit your individual needs.

All information gathered by 5 Star Fitness either on paper or through the online booking process is treated as confidential and will not be shared with a third party. If you grant permission, it is kept securely in the TeamUp online booking system (see their Privacy Policy www.goteamup.com), and only viewed by 5 Star Fitness employees of the class or service which you have booked.

You may update or correct your account information and email preferences at any time by logging in to your TeamUp account and changing your account and profile settings.

Information submitted by paper form is added to the online Team Up booking system and then stored securely.

If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact Jamie Field at admin@5starfitness.co.uk or 01937 534097.

How we use your Contact Information

When booking either online, or on paper, you will be asked to sign a disclaimer. In doing so you are agreeing to your email and phone number being used by 5 Star Fitness to inform you of class changes, payment receipts and service updates directly relating to the service you have booked.

You may, of course, decline to submit your email and phone number to 5 Star Fitness, which in some cases may mean that 5 Star Fitness is not be able to provide certain services to you. If you do not wish to submit your email, and therefore are unable to book online, you can book your class by contacting us on 01937 534097.

5 Star Fitness Mailing List

Direct marketing emails informing you of new, future or alternative services I am providing are sent through a secure permission-based email system called MailChimp (see their Privacy Policy at www.mailchimp.com).

Phone Numbers

I may, from time to time, use your phone number to contact you about urgent class changes or to inform you if a waiting list place has become available. I will only do this if you have booked the class in question, or added yourself to the waiting list. If you do not wish me to contact you in this way, please inform me in person or by emailing admin@5starfitness.co.uk

Emergency Contact Information

Emergency Contact information is collected solely for use in an emergency, should 5 Star Fitness need to contact your next of kin or give this information to the emergency services. This is the only information that would be shared with a third party, and only in the context of an emergency.

Notifying you of Changes to this Notice

If there is a change to 5 Star Fitness privacy notices or how we use your data we shall contact you via email notice, letter, phone or through the Team Up booking system.  We reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.

Links to Other Web Sites

5 Star Fitness is not responsible for the practices employed by websites linked to or from 5 Star Fitness, nor the information or content contained in them. Please remember that when you use a link to go from 5 Star Fitness to another website, our Privacy Notice is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Changes to Our Privacy Notice

5 Star Fitness may update its Privacy Notice from time to time, and so you should review this Notice periodically. When we change the notice in a material way, we will update the ‘last modified’ date at the top of this Privacy Notice. Changes to this Privacy Notice are effective when they are posted on this page. If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this website, please contact Jamie Field at admin@5starfitness.co.uk or 01937 534097. If at any time you feel that there is an issue with the way 5 Star Fitness handles your data then you can contact the ICO (Information Commissioner’s Office).

Your Rights
Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.

Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:

1. The right to be informed

2. The right of access

3. The right to rectification

4. The right to erasure

5. The right to restrict processing

6. The right to data portability

7. The right to object

8. Rights in relation to automated decision making and profiling

If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office).

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ or call their helpline on 0303 123 1113 Further contact details for the ICO can be found here: https://ico.org.uk/global/contact-us/helpline/